Help & Support
Choose the right support option to get a faster response. Order-specific questions are handled by the merchant, while ETAOP helps with account, wallet, payment, and platform issues.
WhatsApp ETAOP Support
6206329434
Send us a WhatsApp message for account, wallet, payment, or platform assistance. Voice calls are not supported on this number.
Help with an order
Contact the merchant from the relevant order for product, delivery, cancellation, or refund questions.
Quick help
Orders and products
Open Profile → Orders and use Contact Merchant for product, cancellation, delivery, or refund questions.
Payment issues
Check Profile → Transactions first, then share the transaction reference with ETAOP Support.
Wallet and account
Contact ETAOP Support for wallet balance, login, profile, or account-related help.
Delivery tracking
Open the relevant order to view its latest status, merchant contact, and tracking information.
Prefer email? Typical response time is within 24 hours.